Contact & 24/7 support
Our technical team is on duty 24 hours a day, 7 days a week, with no holiday breaks.
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Discord
The fastest way to reach us — replies in < 5 minutes on average.
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Panel ticket
Tickets linked to your account and server ID.
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Invoices, partnerships, offers — within 24 h on business days.
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Service status
Live availability and outages.
How to write a good ticket
- Include your server ID or its name from the panel.
- Describe what's happening and since when.
- Paste a snippet of the console log (or a link to
mclo.gs/ pastebin). - Say what you've already tried.
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